Privacy Policy
Alpha Rentals LLC · Last updated: August 2, 2026
Alpha Rentals LLC ("Alpha Rentals," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit alpharental.net (the "Site") or apply for or use our vehicle rental services.
1. Information We Collect
Information you provide directly:
- Name, phone number, email address, and mailing address
- Driver's license and other government-issued ID
- Payment and billing information
- Information submitted through our contact form or waitlist form
- Information submitted through our application and background-check process, which is handled by our third-party partner, FleetFinesse
Information collected automatically:
- GPS location and telematics data from the rental vehicle during your rental period
- Basic website usage data (pages visited, browser type, general location) via standard analytics tools
Information from third parties:
- Background check results and identity verification results from FleetFinesse
- Payment processor confirmations related to your rental payments
2. How We Use Your Information
We use the information we collect to:
- Evaluate rental applications and verify identity
- Process payments and manage your rental agreement
- Locate and recover rental vehicles, and monitor vehicle location and usage during the rental period
- Communicate with you about your application, rental, or account
- Respond to inquiries submitted through our contact or waitlist forms
- Improve our website and services
- Comply with legal obligations and enforce our rental agreement
3. GPS Tracking & Telematics
Vehicles in our fleet are equipped with GPS tracking and telematics devices. By entering into a rental agreement with Alpha Rentals, you acknowledge and consent to continuous location monitoring of the vehicle for the duration of the rental period. This data may be used for vehicle recovery, safety, fleet management, and to enforce the terms of your rental agreement, including geographic restrictions.
4. Background Checks & FleetFinesse
Our application process is administered through FleetFinesse, a third-party platform that handles identity verification, background screening, and payment setup on our behalf. Information you submit through FleetFinesse is subject to FleetFinesse's own privacy practices in addition to this policy. We recommend reviewing FleetFinesse's privacy policy directly.
5. How We Share Your Information
We do not sell your personal information. We may share information with:
- FleetFinesse and other service providers who help us operate our application, payment, and screening processes
- Payment processors to complete transactions
- Law enforcement or government authorities when required by law, subpoena, or court order, or to protect the safety and property of Alpha Rentals and others
- Collections or recovery agents, if necessary to recover an overdue vehicle or payment
- Insurance providers or legal counsel, in connection with an accident, claim, or dispute involving a rented vehicle
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including any period required to comply with legal, tax, or accounting requirements, or to resolve disputes and enforce our agreements.
7. Your Choices & Rights
- You may request access to, correction of, or deletion of your personal information by contacting us at info@alpharental.net, subject to our legitimate business and legal record-keeping needs.
- You may opt out of non-essential marketing communications at any time by replying "STOP" or contacting us directly.
- GPS tracking is a required condition of renting a vehicle from us and cannot be disabled during an active rental.
8. Cookies & Website Analytics
Our website may use cookies or similar technologies to understand site usage and improve the user experience. You can control cookies through your browser settings.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from anyone under 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our Site or services after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at: